Why Do Businesses Need This Service?

Centralized Customer Data

Maintain a complete record of every customer interaction in one place enhancing team productivity, accuracy, and long-term relationship management across departments.

Lead & Sales Tracking

Track leads, deals, and conversions in real-time to improve forecasting, increase win rates, and optimize your overall sales performance.

Automation & Workflow Optimization

Automate follow-ups, email responses, task assignments, and reminders allowing teams to focus on high-value interactions instead of repetitive work.

Seamless Integrations

Connect your CRM with ERP systems, eCommerce platforms, marketing tools, and third-party apps to unify business operations and eliminate data silos.

Advanced Reporting & Analytics

Access dashboards, performance metrics, and customer analytics that help leadership make smarter, faster, and more informed business decisions.

Scalability & Customization

Adapt the CRM to your organization’s growth, processes, and evolving needs without rebuilding whether you’re scaling teams or adding new business units.

Benefits of Using This Service

Improved Customer Engagement

Leverage smart CRM tools to deliver timely, personalized engagement boosting retention, satisfaction, and loyalty by keeping every client interaction organized and responsive.

Data-Driven Decision Making

Turn complex data into actionable strategies using real-time dashboards, customer trends, and behavior analytics helping leadership drive growth with measurable results.

Enhanced Team Collaboration

Bridge the gap between sales, marketing, and customer support by providing shared visibility and automated workflows that keep everyone informed and accountable at every step.

Our CRM Development Process

Requirement Analysis & Planning

Define business objectives and CRM features.

01

Custom CRM Design & Development

Build a user-friendly and efficient CRM system.

02

Integration with Business Tools

Connect CRM with existing applications and platforms.

03

Automation & Process Optimization

Implement AI-powered automation for better efficiency.

04

Testing & Deployment

Ensure system reliability before launch.

05

Ongoing Maintenance & Scalability

Provide continuous support and upgrades as business needs

06

Project We’re Proud of

You can rely on us as your trusted technology partner, delivering quality results that meet your expectations.

ideawake

IDEAWAKE accelerates innovation worldwide with an intuitive platform, expert programs, and measurable results.

Matrical

Metrical.AI – AI-driven tool predicts and prevents cart abandonment, helping top brands boost engagement and conversions.

theneo pro

Theneo.io automates high-quality API documentation with AI, ensuring accuracy, saving time, and enabling seamless collaboration.

Fixafib

Fix AFib connects AFib patients with specialists through a seamless mobile & web platform for appointments, & condition management.

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Cost reduction from switching to Focusteck

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Digital Projects Delivered

Hospitality​ Real Estate Resturants Corporate Cinema Hardware Banking
Hospitality​ Real Estate Resturants Corporate Cinema Hardware Banking

What our clients say about our working?

What Our Clients Say About Our Working?

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Our Esteemed Clients and Partners

QuoteFocusteck delivered high-quality code, thorough testing, and optimized our cloud infrastructure for seamless performance.Quote

Coby Skonord Director of Sales - Ideawake

Quote They are very well-put-together and have the resources to get stuff done no matter what the issue or topic is.Quote

Frank A. Laws Founder of Exmapp

Quote They picked our working culture and made it easy to communicate with.Quote

Rameet Kohli Founder of Metric.al

Quote They are making our website interact the way we want it to interact.Quote

Jessica Elliot MD of SeaScape Properties

Quote They coordinated and worked well with our team.Quote

Asif Khara Founder of Faremakers

Quote Focusteck has revolutionized atrial fibrillation management with unparalleled precision and ingenuity.Quote

Frank A. Laws Founder of Exmapp

The Tech Stack Behind
our Digital Solutions

Flexible Engagement Models to Fit Your Needs

Choose the right way to collaborate, whether you need extra talent, a full team, or end-to-end project execution.

A Full Team, Fully Focused

Increase your development with a full-time, skilled team focused exclusively on your project.

Extend Your Tech Team

Scale your team with our experienced developers, engineers and QA experts to meet your project’s needs.

From Idea to Execution

Have a vision? With an organized strategy & fast quick implementation, we ensure prompt delivery.

Engagement Models

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Dedicated Team

Increase your development with a full-time, skilled team focused exclusively on your project.

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IT Staff Augmentation

Scale your team with our experienced developers, engineers and QA experts to meet your project’s needs.
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Project Base Icon
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Project Base

Have a vision? With an organized strategy and fast implementation, we ensure prompt delivery

Frequently Asked Questions

We work with systems like Odoo, Salesforce, and custom-built platforms to streamline your operations and improve customer relationships.

Yes, we tailor workflows, modules, and interfaces to fit your business needs—ensuring your tools work the way you do.

We integrate ERP/CRM systems with tools like email platforms, payment gateways, inventory systems, and third-party APIs for full connectivity.

They centralize operations, automate tasks, and improve visibility across departments—boosting efficiency and helping teams make informed decisions.

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Let’s Work  on Your Next Project.

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