Why Do Businesses Need This Service?

Customer Relationship Management (CRM)

Salesforce serves as a centralized hub for managing customer information, communications, and activity history enabling better relationship management and team-wide alignment across sales, support, and marketing.

Automated Sales Processes

Salesforce automates key sales activities like lead routing, follow-ups, and opportunity tracking allowing sales teams to close deals faster and focus more on strategic client engagement.

Marketing Automation

Run targeted, data-driven campaigns by automating customer segmentation, email workflows, and personalized outreach resulting in higher conversion rates and long-term customer engagement.

Data-Driven Insights

Real-time reporting and custom dashboards help leadership teams make smarter decisions by analyzing customer behavior, team performance, and sales forecasts with high precision.

Customizable Workflows

Salesforce adapts to complex business processes by allowing the creation of custom workflows, validation rules, and approval structures based on unique organizational needs.

Seamless Integration

Salesforce integrates with third-party tools, including ERP, payment gateways, marketing platforms, and internal systems ensuring synchronized operations and an end-to-end connected ecosystem.

Benefits of Using This Service

Improved Sales Efficiency

With automation, CRM centralization, and real-time visibility, your sales team can convert leads more efficiently, prioritize pipelines strategically, and reduce manual errors accelerating revenue generation across all channels.

Enhanced Customer Support

Deliver personalized service by accessing customer history, preferences, and real-time interactions resulting in stronger client relationships, faster resolutions, and improved customer satisfaction scores across support and service channels.

Scalability

As your business evolves, Salesforce grows with you. Easily expand modules, users, and automation without disrupting current workflows ensuring your CRM supports long-term innovation and operational agility.

Our Salesforce Process

Business Process Mapping

Define key CRM requirements.

01

Customization & Development

Adapt Salesforce for specific workflows.

02

API Integrations

Connect CRM with third-party tools.

03

Data Migration & Testing

Ensure a seamless transition and validate performance.

04

User Training & Deployment

Educate teams on Salesforce functionalities.

05

Ongoing Optimization & Support

Provide continuous monitoring and updates.

06

Project We’re Proud of

You can rely on us as your trusted technology partner, delivering quality results that meet your expectations.

ideawake

IDEAWAKE accelerates innovation worldwide with an intuitive platform, expert programs, and measurable results.

Matrical

Metrical.AI – AI-driven tool predicts and prevents cart abandonment, helping top brands boost engagement and conversions.

theneo pro

Theneo.io automates high-quality API documentation with AI, ensuring accuracy, saving time, and enabling seamless collaboration.

Fixafib

Fix AFib connects AFib patients with specialists through a seamless mobile & web platform for appointments, & condition management.

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Cost reduction from switching to Focusteck

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Digital Projects Delivered

Hospitality​ Real Estate Resturants Corporate Cinema Hardware Banking
Hospitality​ Real Estate Resturants Corporate Cinema Hardware Banking

What our clients say about our working?

What Our Clients Say About Our Working?

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Our Esteemed Clients and Partners

QuoteFocusteck delivered high-quality code, thorough testing, and optimized our cloud infrastructure for seamless performance.Quote

Coby Skonord Director of Sales - Ideawake

Quote They are very well-put-together and have the resources to get stuff done no matter what the issue or topic is.Quote

Frank A. Laws Founder of Exmapp

Quote They picked our working culture and made it easy to communicate with.Quote

Rameet Kohli Founder of Metric.al

Quote They are making our website interact the way we want it to interact.Quote

Jessica Elliot MD of SeaScape Properties

Quote They coordinated and worked well with our team.Quote

Asif Khara Founder of Faremakers

Quote Focusteck has revolutionized atrial fibrillation management with unparalleled precision and ingenuity.Quote

Frank A. Laws Founder of Exmapp

The Tech Stack Behind
our Digital Solutions

Flexible Engagement Models to Fit Your Needs

Choose the right way to collaborate, whether you need extra talent, a full team, or end-to-end project execution.

A Full Team, Fully Focused

Increase your development with a full-time, skilled team focused exclusively on your project.

Extend Your Tech Team

Scale your team with our experienced developers, engineers and QA experts to meet your project’s needs.

From Idea to Execution

Have a vision? With an organized strategy & fast quick implementation, we ensure prompt delivery.

Engagement Models

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Dedicated Team

Increase your development with a full-time, skilled team focused exclusively on your project.

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IT Staff Augmentation

Scale your team with our experienced developers, engineers and QA experts to meet your project’s needs.
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Project Base Icon
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Project Base

Have a vision? With an organized strategy and fast implementation, we ensure prompt delivery

Frequently Asked Questions

Salesforce is a powerful CRM platform. We help businesses customize and integrate it to streamline sales, boost customer service, and automate workflows for greater efficiency.

Yes, we customize Salesforce workflows, dashboards, and modules to align perfectly with your business goals and operational needs.

Absolutely. We ensure seamless integration with third-party tools—like marketing platforms, accounting systems, ERP systems, or support software—for unified data and better productivity.

Yes, we offer continuous support, including maintenance and user training, so your Salesforce environment stays optimized and scalable.

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Let’s Work  on Your Next Project.

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